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Project Coordinator

Wimborne, UK

Element has an opportunity for a Project Coordinator its growing team in Wimborne. Acting as the linch-pin between the client and the business, this fantastic opportunity will be responsible for the co-ordination and scheduling of external customer test requirements, from order acceptance through to test completion.

• Ensure excellence in customer communications at all stages of a project, including but not limited to:
o Customer test schedules
o Managing expectations prior to and during testing
o Project progress updates
o Project delays and failures, including any additional costs
o Reporting delivery dates
o Postponements / cancellations highlighted to Commercial Manager
• Responsible for owning and delivering monthly revenue targets and weekly forecasting
• Ensure department managers are completing contract reviews in a timely manner
• Ensure sales order acknowledgements are issued in a timely manner and customers are aware of their input requirements
• Invoicing accurately and in a timely manner
• Providing support to Sales team to meet customer test dates at enquiry and or quotation stage
• Efficient response times to Sales and customers
• Liaise with Commercial and Department Managers to ensure that relevant facilities and staff are utilised, operations are aware of their commitments and revenue generation is optimised
• Ensure that agreed metrics are achieved – e.g. revenue versus budget forecasts, On Time Delivery Metrics and ‘First Time Right’ Metrics


Skills & Qualifications:
• Experience in a similar planning, production or project coordination role
• Experience working within a technical environment
Ability to coordinate customer requirements
• Exposure to the materials testing environment and working with test results and quotations is significantly advantageous
• Experience managing the needs of various stakeholders including the customer, operations, technical teams and sales
• Ability to plan, organise and manage workload effectively within the defined area of responsibility
• Ability to review performance, identify problems and contribute to solution
• Effective verbal and written communication skills
• Ability to apply logical reasoning and analytical thinking




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